Common Questions
Manage Your Online Order
Click on the options below for delivery or exchange/return support for your online order.
HOW TO TRACK MY ORDER
Home Delivery: Your tracking number will be provided via automated email once your order has been handed to delivery company (within 24 hours after ordered successfully)
Click & Collect: You will receive 01 notification email with QR code to receive the parcel when the order is available at selected store.
Click & Collect: You will receive 01 notification email with QR code to receive the parcel when the order is available at selected store.
HOW TO EXCHANGE/RETURN
If you are not satisfied with your item, we accept product exchange/return for online orders.
Click HOW TO EXCHANGE/RETURN ONLINE ITEMS to refer our policy and instruction.
Click HOW TO EXCHANGE/RETURN ONLINE ITEMS to refer our policy and instruction.
BULK ORDER
Place bulk order at UNIQLO to enjoy special discount and offers!
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Contact UNIQLO Vietnam
CHAT SUPPORT
* Live Chat is available on Mon - Sun, 9am - 6pm
(Including Public Holidays, Closed: First Day of Lunar New Year)
