UNIQLO
  • UNIQLO Vietnam Customer Center
    • Product Information​
    • Collaboration
    • Size​
    • Price​
    • Stock Availability
    • ​Alteration​
    • Care Guides
    • Registration / Log-in​
    • Membership​ Information
    • E-Newsletter
    • Coupon​
    • UNIQLO App
    • Recommended Environment / Settings
    • Security
    • Store Information​
    • Others​
    • How to Place Order
    • Purchase History / Order Modification
    • Others​
    • Payment Method​
    • Gift Card ​
    • Invoice / Receipt ​
    • Delivery Method​
    • Delivery Lead Time​
    • Track Your Order​
    • Delivery Assistance
    • Return & Exchange Policy
    • Online Purchase​
    • Store Purchase​
    • Refund Method and Timeframe
    • Campaign
    • StyleHint / LIVE STATION​
    • Gift / Gift Wrapping​
    • ​RE.UNIQLO​
    • UTme!
    • Bulk Order
    • Corporate Information
    • Sustainability​
    • Terms & Conditions / Privacy Policy​
    • Others​
HOW TO TRACK MY ORDER
Home Delivery: Your tracking number will be provided via automated email once your order has been handed to delivery company (within 24 hours after ordered successfully)
Click & Collect: You will receive 01 notification email with QR code to receive the parcel when the order is available at selected store.
HOW TO EXCHANGE/RETURN
If you are not satisfied with your item, we accept product exchange/return for online orders.
Click HOW TO EXCHANGE/RETURN ONLINE ITEMS to refer our policy and instruction.
REFUND FOR ONLINE ORDERS
*This is only applied for Online orders with successful returned items.
BULK ORDER
Place bulk order at UNIQLO to enjoy special discount and offers!

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  1. Uniqlo TOP
  2. Uniqlo Customer Service
  1. UNIQLO Vietnam Customer Center
  2. Return & Exchange​
  3. Online Purchase​
  • UNIQLO Vietnam Customer Center
    • Product Information​
    • Collaboration
    • Size​
    • Price​
    • Stock Availability
    • ​Alteration​
    • Care Guides
    • Registration / Log-in​
    • Membership​ Information
    • E-Newsletter
    • Coupon​
    • UNIQLO App
    • Recommended Environment / Settings
    • Security
    • Store Information​
    • Others​
    • How to Place Order
    • Purchase History / Order Modification
    • Others​
    • Payment Method​
    • Gift Card ​
    • Invoice / Receipt ​
    • Delivery Method​
    • Delivery Lead Time​
    • Track Your Order​
    • Delivery Assistance
    • Return & Exchange Policy
    • Online Purchase​
    • Store Purchase​
    • Refund Method and Timeframe
    • Campaign
    • StyleHint / LIVE STATION​
    • Gift / Gift Wrapping​
    • ​RE.UNIQLO​
    • UTme!
    • Bulk Order
    • Corporate Information
    • Sustainability​
    • Terms & Conditions / Privacy Policy​
    • Others​

Online Purchase​

  • Online Orders | How to Return? (Orders placed after Mar 24, 2026)
  • Online Orders | How to Return? (Orders placed on or before Mar 23, 2026)
  • Return Slip English Version
  • Online Orders | Return Status
  • Online Orders | How to Exchange at Store

Contact UNIQLO Vietnam

CHAT SUPPORT
* Live Chat is available on Mon - Sun, 9am - 6pm (Including Public Holidays, Closed: First Day of Lunar New Year)

Related Services

UNIQLO APP

Welcome Coupon

Download UNIQLO app now to get a Welcome Coupon for your first order on app.

UNIQLO APP

Bulk Order

Let UNIQLO assist your team with new uniform.

UNIQLO APP

Special Pick Up

Have a look at our latest collection and update!

UNIQLO Home Store Locator Exchange / Return Bulk Orders Delivery Product Review
App Benefits StyleHint E-Newsletter

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