UNIQLO
  • UNIQLO Vietnam Customer Center
    • Online Purchase
    • Return Slip/ Receipt
    • Store Purchase
    • Lead Time
    • Others
    • Order Information
    • Services
    • Payment
    • Bulk Order
    • App Membership
    • Promotion
    • Product Review
    • Product Care
    • Product Information
    • Store Information
    • Other Store Services
    • Alteration Services
    • Privacy Policy
    • Terms & Conditions
    • IR/Achievement/Corporate Information
    • HP
    • Sustainability
    • CSR
HOW TO TRACK MY ORDER
Home Delivery: Your tracking number will be provided via automated email once your order has been handed to delivery company (within 24 hours after ordered successfully)
Click & Collect: You will receive 01 notification email with QR code to receive the parcel when the order is available at selected store.
HOW TO EXCHANGE/RETURN
If you are not satisfied with your item, we accept product exchange/return for online orders.
Click HOW TO EXCHANGE/RETURN ONLINE ITEMS to refer our policy and instruction.
REFUND FOR ONLINE ORDERS
*This is only applied for Online orders with successful returned items.
BULK ORDER
Place bulk order at UNIQLO to enjoy special discount and offers!

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  2. Uniqlo Customer Service

How can we help?

  1. UNIQLO
  2. UNIQLO Vietnam Customer Center
  3. Online Orders & Payment
  4. Order Information
  • UNIQLO Vietnam Customer Center
    • Online Purchase
    • Return Slip/ Receipt
    • Store Purchase
    • Lead Time
    • Others
    • Order Information
    • Services
    • Payment
    • Bulk Order
    • App Membership
    • Promotion
    • Product Review
    • Product Care
    • Product Information
    • Store Information
    • Other Store Services
    • Alteration Services
    • Privacy Policy
    • Terms & Conditions
    • IR/Achievement/Corporate Information
    • HP
    • Sustainability
    • CSR

Order Information

  • Instruction How To Check When Product Will Be Back In Stock
  • Notice About Issuing E-invoice
  • [Central Region] Get Your Order Faster With Ship From Store Delivery Service.
  • Introduction About Pay In Store Payment Method
  • Frequently Questions About E-Invoice (VAT)
  • How To Use Coupon At Self Checkout
  • Awareness About Delivery Scam
  • Available Payment Methods
  • Instruction About Pre-Order
  • UNIQLO Viet Nam Available Services (Gift Card, UTme! Print Service, MySize Assist Tool, Alteration Service)
  • How To Cancel Order
  • How To Place Order
  • Update New Features About Product Size Chart/ Compare And MySize Assist
  • Guide For New Function And Interface Of UNIQLO Vietnam Website/App
  • Instruct To Issue VAT Invoice For Store Purchase And Online Order
  • No Order Confirmation Email After Placing Order
  • Item Holding Time In Shopping Cart
  • Modify/Change Order Details
  • Instruction For Changing Language When Using UNIQLO Vietnam Web/App
  • Cancel Part Of Order

Contact UNIQLO Vietnam

CHAT SUPPORT
* Live Chat is available on Mon - Sun, 9am - 6pm (Including Public Holidays, Closed: First Day of Lunar New Year)

Related Services

UNIQLO APP

Welcome Coupon

Download UNIQLO app now to get a Welcome Coupon for your first order on app.

UNIQLO APP

Bulk Order

Let UNIQLO assist your team with new uniform.

UNIQLO APP

Special Pick Up

Have a look at our latest collection and update!

UNIQLO Home Store Locator Exchange / Return Bulk Orders Delivery Product Review
App Benefits Style Hint E-Newsletter

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