Q. KAWS Collection Campaign
Customers can refer to frequently questions about KAWS Collection 2024 as below:
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Q1: Where and when can I purchase the KAWS products?
→ All UNIQLO stores: Friday August 23rd, depending on opening time of each store.
→ UNIQLO website/app online: from 09:00 AM, Friday August 23rd.
*UNIQLO is the Presenting Sponsor for the global run of KAWS + Warhol, opened on May 18, 2024, at The Andy Warhol Museum in Pittsburgh, Pennsylvania.
To commemorate the exhibition, UNIQLO launches a never-before-seen collection by two of the most iconic artists of our time. -
Q2: Where can I purchase the ARTBOOK and is there any limitation?
→ When purchasing the ARTBOOK (introduced and exclusively distributed by Phuc Hung Book Company Limited at 4 UNIQLO stores, including UNIQLO Dong Khoi, UNIQLO Saigon Center, UNIQLO Hoan Kiem and UNIQLO Vincom Pham Ngoc Thach), you will receive a tote bag.
*ARTBOOK and tote bag is released in limited quantities according to the announcement of Phuc Hung Co., Ltd., each customer can purchase a maximum of 01 ARTBOOK and the program will end when out of stock.
For any questions or complaints about ARTBOOK, please contact the book distributor Phuc Hung Co., Ltd. -
Q3: Can I proceed return/exchange for this KAWS Collection?
→ Exchange/return service is applied for this KAWS Collection according to UNIQLO's policy.
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Q4: I have met an error when buying online for KAWS products, what should I do?
→ If you meet an error during online order process, please contact Customer Center here for the earliest support
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Q5: What is the difference for the newest KAWS?
→ This newest collection will be created by the UNIQLO UT design team crafted each item based on art works from KAWS＋ Andy Warhol Exhibition, with KAWS supervising the designs.
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Q6: If me, my friend and family buy a large amount of KAWS products, will UNIQLO include ARTBOOK as a novelty?
→ Unfortunately, the ARTBOOK will not be included and will only sell at UNIQLO stores.
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Q7: Please instruct me to choose the correct size when purchasing?
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Q8: Can I buy ARTBOOK at other places, outside of UNIQLO stores?
→ The ARTBOOK will be available for general sale except of UNIQLO at an another day, please check the Phaidon Press for details.
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Q9: Is there a limit to the number of novelty when purchasing KAWS Collection?
→ The number of ARTBOOK and the shoulder bag is limited. The event will end as soon as it is sold out.
Contact UNIQLO Vietnam
CHAT SUPPORT
* Operating hours may change during Holidays/Tet. Details will be updated at announcements above.
Customer Center Operating hours:
Monday - Sunday: 9A.M. - 6P.M.
Customer Center Operating hours:
Monday - Sunday: 9A.M. - 6P.M.
