🎊 How To Exchange - Return For Online Order 🎊 | UQ VN

Q. 🎊 How To Exchange - Return For Online Order 🎊

List of content

The Warehouse Information For Return
How to exchange online order
How to return online order
Online Order Exchange & Return Policy

The Warehouse Information For Return

IN CASE OF MANUFACTURING DEFECTIVE PRODUCT
Please contact our Customer Center before exchange or return the product for the support on defective items.

How to exchange online order

How to return online order

Notice: For information provided after 01 years since the due date (COD order), please kindly be noted that such refund requests might subject to limitations and UNIQLO Vietnam reserves the rights to solely evaluate and accept/reject the claim request at the time of review

Online Order Exchange & Return Policy

　　　
Can I exchange to XS or XXL?

　　
XS and XXL only available at website/app. So, unfortunately, you cannot get these sizes at stores. Please kindly consider to return and get refund. Then proceed to order the suitable size.
　　　
　　　
　　　
How to check stock at stores?

　　　
You can directly check the available stock at store via app by: Go to the product page > Click on FIND STOCK IN STORE.
　　　
　　　
　　　
I do not receive refund yet

　　　
Refund lead time: [COD] 14 days after bank information is provided, [Credit/Debit/ATM] 30-45 days after return confirmation email. In case you do not receive the refund after above lead time, please kindly contact Customer Center.
　　　
　　　
　　　
Return Slip is lost/damaged

　　　
Kindly contact Customer Center to re-issue Return Slip
　　　
　　　
　　　
English version of Return Slip

　　　
Please click here

Was this information helpful?

Yes

If our FAQs did not answer your question, please reach out to our Customer Center team via below contact channels.

Please let us know why this article is not helpful so we can improve

The information is hard to understand.

This isn’t the information I was looking for.

The information displayed does not match the topic or category.

I do not agree with policy on this subject.

Others

Please let us know which part of this page is hard to understand.Please let us know what information you are looking for.Please let us know which parts of the article are not matching.Please let us know how we can improve our policy/ service to meet your needs.Please share your reason and how we can improve it.

Note: Please do not fill in any personal information.

Your feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.