Refund Method And Lead-Time For Online Orders

Q. Refund Method And Lead-Time For Online Orders

For online orders, in case customer returns item to Warehouse and gets approval for refund, please kindly check the details information below.

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Will I get shipping fee and coupon amount refunded?

　　　
Refund will cover for item's price and not include shipping fee or coupon value.
Refund amount = Total returned item price – Value of coupon (Coupon will not be re-issued)
　　　
　　　
　　　
I do not receive the refund.

　　　
In case you do not receive the refund yet after the above lead-time, please kindly consider to contact your bank to confirm the refund transaction or contact our Customer Center to get proof of refund.

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