1. UNIQLO Vietnam Customer Center
  2. Membership / Coupon​
  3. Membership​ Information
  4. About Edit Membership Account Profile

About Edit Membership Account Profile

About Edit Membership Account Profile

Confirm/Change Member Information
Please see below for instructions on how to use it.

*Environment-dependent characters and machine-dependent characters (circled numbers, Roman numerals, emojis), symbols, and spaces cannot be used. 

 
  •    

    In the case of the Uniqlo app

       

    1. Tap the [person icon (membership card)] in the lower right corner of the home screen.

    *Login is required.
    2. Tap [View/Change Customer Information]
    3. Tap [Change Member Information]
    4. After changing your membership information, check for any errors and tap [Change].

       
       
  •    

    For online stores (Website)

       

    1. Tap the [person icon] in the upper right corner of the homepage.

    *Login is required.
    2. Tap [Customer Information Details] under [View/Change Customer Information].
    3. Tap [Change Member Information] in Member Information Details. 
    4. After changing your membership information, check for any errors and tap [Change].

       
       
Change your Email Address
 Please see below for instructions on how to use it.
  •    

    In the case of the Uniqlo app

       

    1. Tap the [person icon (membership card)] in the lower right corner of the home screen.

    *Login is required.
    2. Tap [View/Change Customer Information]
    3. Tap [Change email address]
    4. Enter your new email address twice and tap [Confirm].
    5. Check for any errors and tap [Send verification code].
    6. Enter the "verification code" sent to the email address you entered, along with your password, and tap [Next].
    7. Tap [Change]

       
       
  •    

    For online stores (Website)

       

    1. Tap the [person icon] in the upper right corner of the homepage.

    *Login is required.2. Tap [Customer Information Details] under [View/Change Customer Information].
    3. Tap [Change Email Address] under "Member Email Address"
    4. Enter your new email address twice and tap [Confirm].
    5. Check for any errors and tap [Send verification code].
    6. Enter the "verification code" sent to the email address you entered, along with your password, and tap [Next].
    7. Tap [Change]

       
       
*The verification code is valid for 30 minutes.
*If you do not receive the verification code email, click here.
*Order confirmation emails will be automatically sent to the email address you provided when placing your order. Emails cannot be sent to any changed email addresses.  
*Online store orders are processed using the membership information registered at the time of order completion. Changes to your membership information after placing an order will not be reflected in the order details

 
Change Password
Please see below for instructions on how to use it.
 
  •    

    In the case of the Uniqlo app

       

    1. Tap the [person icon (membership card)] in the lower right corner of the home screen.

    *Login is required.
    2. Tap [View/Change Customer Information]
    3. Tap [Change Password]
    4. Enter your current password and your new password, then tap [Change]

       
       
  •    

    For online stores (Website)

       

    1. Tap the [person icon] in the upper right corner of the homepage.

    *Login is required.
    2. Tap [Change Password] under [Confirm/Change Customer Information]. 
    3. Enter your current password and your new password, then tap [Change]

       
       
Order Settings (Delivery Method/Payment Method)
Please see below for instructions on how to use it.
 
  •    

    In the case of the Uniqlo app

       

    1. Tap the [person icon (membership card)] in the lower right corner of the home screen.

    *Login is required.
    2. Tap [View/Change Customer Information]
    3. Tap [Order Settings]
    4. Select your preferred method on the [Delivery Method] tab or the [Payment Method] tab, and then tap [Save].

       
       
  •    

    For online stores (Website)

       

    1. Tap the [person icon] in the upper right corner of the homepage.

    *Login is required.
    2. Tap [Order Settings] under [Confirm/Change Customer Information]. 
    3. Select your preferred method on the [Delivery Method] tab or the [Payment Method] tab, and then tap [Save].

       
       
Credit Card (Register/Change/Delete)
Please see below for instructions on how to use it.
 
  •    

    In the case of the Uniqlo app

       

    1. Tap the [person icon (membership card)] in the lower right corner of the home screen.

    *Login is required.
    2. Tap [Credit Card] under [Confirm/Change Customer Information].
    *If you are already registered, your credit card information will be displayed
    3. To register,
    tap [Register a new card], enter your card information, and then tap [Register].
    To delete
    a card, tap the [×] to the right of the card, then tap [Delete].
    If you wish to change your card information
    please register your new card and delete the old card information from your registration.

       
       
  •    

    For online stores (Website)

       

    1. Tap the [person icon] in the upper right corner of the homepage.

    *Login is required.
    2. Tap [Credit Card] under [Confirm/Change Customer Information].
    *If you are already registered, your credit card information will be displayed
    3. To register,
    Tap [Register a new card], enter your card information, and then tap [Register].
    To delete
    a card, tap the [×] to the right of the card, then tap [Delete].
    If you wish to change your card information
    please register your new card and delete the old card information from your registration. 

       
       
*Depending on your credit card, you may not be able to register a new card using the method described above.
In that case, you can specify whether or not you want to register your credit card information when placing your order. When you enter your card information on the order screen, checking "[Save/Update this card information]" will register it in your member information.

 
Notification Settings (Personalization Settings)
Please see below for instructions on how to use it.
 
  •    

    In the case of the Uniqlo app

       

    1. Tap the [person icon (membership card)] in the lower right corner of the home screen.

    *Login is required.
    2. Tap [View/Change Customer Information]
    3. Tap [Notification Settings]
    4. Check the box next to "I agree to provide my information to our advertising partners" in [Personalization Settings] and tap [Save]. To uncheck it, tap [Save].


     

       
       
  •    

    For online stores (Website)

       

    1. Tap the [person icon] in the upper right corner of the homepage.

    *Login is required.2. Tap [Notification Settings] under [Confirm/Change Customer Information]. 
    3. Check the box next to "I agree to provide my information to our advertising partners" in [Personalization Settings] and tap [Save]. To uncheck it, tap [Save].

       
       
Please Check
- After completing the procedure, a confirmation email will be sent to the registered email address.
- Online store orders are processed using the membership information registered at the time of order completion.
- Changes to your membership information after placing an order will not be reflected in the order details.
- You can check the delivery status, estimated delivery date, and other information needed for receiving your order in your [ Purchase History ].
- Your date of birth cannot be changed.
- If your previously set password is not between 8 and 20 alphanumeric characters, you will not be able to change your membership information. Please set a new password and then change your membership information.
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