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Q. PUFFTECH Outerwear Care & Repair Guide

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    Wash 

       

    Step 1: Make sure to read the washing instructions on the clothing label. Gently hand wash, Do not dry clean.
    Step 2: Prepare detergent by filling a bowl or sink with water. Mix an appropriate amount of laundry detergent. 
    *We recommend using warm water if there are visible stains on the collar or elsewhere. 
    Step 3: Pretreat the product if there are visible stains. Pretreat before washing.
    Lather some detergent on a sponge or other absorbent material and gently blot the stains to not damage the fabric.
    *Depending on the type of stains and how long the stains have been there, you might not be able to completely remove the stains.
    If you are unable to remove the stains, we recommend using a professional cleaning service.
    Step 4: Lightly fold the item so that the collar and cuffs, which tend to stain the easiest are on top.
    Submerge the folded item in the water. Gently press down on the item 20-30 times without squeezing the padding.
    By pressing down in a vertical motion, you can prevent the padding from bunching up.

       
       
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    Rinse

       

    After washing rinse lightly the item. Rinse using cold water only.
    Press gently to avoid squeezing the padding, and rinse until you have completely removed the detergent.
    Do not squeeze or twist, as this can damage the padding and fabric.
    *Any remaining detergent in the fabric could cause stains or discoloration, so keep replacing the water and rinsing until there are no more soap bubbles in the water.

       
       
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    Spin

       

    After rinsing lightly, place the item in an appropriately sized net and spin it in your washing machine for a short amount of time until it is no longer dripping water.
    *If you are not sure how to set up your washing machine's spin cycle, read the manual that came with your washing machine.

       
       
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    Dry

       

    Dry in shade. When drying, use a thick hanger so the item retains its shape.
    Refluff the item and hang it in a well-ventilated, shaded area.
    * Drying in an ill-ventilated room could cause dampness and mold growth.

       
       
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    Reshape

       

    Some PUFFTECH outerwear can lose their shape when washed.
    Before the item completely dries return it to its original shape by massaging the padding with your hands and spreading out the padding evenly.

       
       
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    Re-dry in shade

       

    Dry the item once again in a well-ventilated, shaded area.
    Wait until the item has completely dried.

       
       

General Care
 

How to adjust the padding: Some PUFFTECH outerwear has designs in which the padding might bunch or clump after washing. If this happens, adjust the padding by thumping or massaging the affected areas until the padding is evenly spread out.

How to re-fluff your item: Hold your item by the edges of the cuffs and shake gently to let air in until it is fluffy again.

Please note: This item contains zero down, however, it functions similarly to our ULD products and serves as an alternative to our down outerwear. The care method differs depending on the product. Please follow the instructions on the item care label.

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