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Unfortunately, returns are not available for items purchased at UNIQLO stores in Viet Nam. However, you may exchange you items at any UNIQLO stores in Viet Nam, if they meet the following conditions and procedures.
Please review the [Return & Exchange Conditions] before proceeding with each procedures.

• Visit any UNIQLO Viet Nam physical store.
• Bring along: original receipt, and the product(s) in original packaging with price tags and labels.
• Queue at the cashier counter and request for a product exchange.

Important Notes

• You can exchange for any product of the same or higher price value. For higher-value items, you will need to top up the price difference.
• Items must be unused, with tags and original packaging.
• Exchanges for online-exclusive sizes (XS and XXL) or special items are not available. 
• Unsealed baby items in zip-type plastic bags, and personalised items cannot be returned.

• Q. Can I exchange items at a different store?

  A. Exchange: Exchanges are available at any UNIQLO store nationwide. 
  Return: Returns cannot be processed for store purchases.

• Q. I lost my receipt. Can I still exchange or return my item?

  A. Unfortunately, exchanges and returns cannot be processed without a receipt. 
  Note: Purchase history or product list cannot be used as proof of purchase