Q. 🎏 How To Exchange For Store Purchase 🎏
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IN CASE OF MANUFACTURING DEFECTIVEΒ PRODUCT(S)
It can be exchanged or returned for a refund within 6 months from the date stated in the receipt. Return & Exchange for a refund in this situation could only applicable if the original receipt is provided. Packaging and further costs other than the price of merchandise shall not be refunded.
*UNIQLO Viet Nam reserves the right to make a final decision and to change this Policy anytime without notice.
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Exchange Policy for Store purchase
How to exchange
IN CASE OF MANUFACTURING DEFECTIVEΒ PRODUCT(S)
It can be exchanged or returned for a refund within 6 months from the date stated in the receipt. Return & Exchange for a refund in this situation could only applicable if the original receipt is provided. Packaging and further costs other than the price of merchandise shall not be refunded.
*UNIQLO Viet Nam reserves the right to make a final decision and to change this Policy anytime without notice.
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Can I exchange the size to XS, XXL item?
γγγγγγUnfortunately, XS and XXL are available at Online only. So, you cannot get these sizes at store. Please consider to exchange to a different item.
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For XS and XXL, you can order online and choose Ckick and Collect for free delivery fee. - γγγ
How to check stock at store for exchange
γγγγγCustomer can now directly check store stock via App: Go to product page > Click on FIND STOCK IN STORE
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I lost my paper receipt. Can I use order history on App instead?
γγγUnfortunately, exchange cannot be proceeded in case customer does not keep original receipt.
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Also, order history on App cannot be used in exchange procedure at store.