Q. How To Check The Remaining Novelty (Event: Thank You Festival)
A. ONLINE ORDER
The number of available Novelties (summer-theme thermal cup) for online orders will be updated at 09:30 AM every day of the event for customers to refer to before ordering.
*Real time update at 6:00 P.M. date 25.05.2025.
How to check the gift in the order:
The gift information will be shown on the Packing List (delivery with the received package). We hope you understand that the novelty information cannot be displayed on the order history in the Application. Therefore, please check the novelty after receiving the order.
Sample image of the Packing List:
B. PURCHASING AT STORE
Number of Novelties by Store during the 3 days of the event.
*The above quantity is the total number of tote bags for the 03 days of the campaign
If you have not received the Novelty when shopping at the store, please contact the store where you purchased directly for detailed support.
You can search for store contacts here.
The number of available Novelties (summer-theme thermal cup) for online orders will be updated at 09:30 AM every day of the event for customers to refer to before ordering.
| Event date | Novelty situation | Quantity |
| Day 1: 23/05 | ✓ (Available) | 2846 |
| Day 2: 24/05 | ✓ (Available) | 1969 |
| Day 3: 25/05 | ✓ (Available) | 1180 |
How to check the gift in the order:
The gift information will be shown on the Packing List (delivery with the received package). We hope you understand that the novelty information cannot be displayed on the order history in the Application. Therefore, please check the novelty after receiving the order.
Sample image of the Packing List:
B. PURCHASING AT STORE
Number of Novelties by Store during the 3 days of the event.
| Store | Quantity | Store | Quantity |
| Dong Khoi | 3,350 | Giga Mall | 700 |
| SC VivoCity | 1,200 | Vincom Phạm Ngọc Thạch | 1,250 |
| Vincom Landmark81 | 1,130 | Vincom Metropolis | 810 |
| Van Hanh Mall | 1,060 | AEON Mall Long Biên | 1,860 |
| Vincom Phan Van Tri | 400 | AEON Mall Ha Dong | 1,010 |
| AEON Mall Binh Tan | 990 | Vincom Ba Trieu | 760 |
| Saigon Centre | 2,650 | Hoan Kiem | 1,740 |
| AEON Mall Canary | 590 | AEON Mall Hai Phong | 820 |
| AEON Mall Celadon | 1,050 | Vincom Tran Duy Hung | 550 |
| Parc Mall | 470 | Vincom Royal City | 580 |
| Thiso Mall Sala | 670 | The Loop IPH | 470 |
| SORA gardens SC | 230 | Lotte Mall Hanoi | 1,540 |
| Vincom Grand Park | 350 | Vincom Imperia | 200 |
| Vincom Thao Dien | 960 | Vincom Bien Hoa | 490 |
| Aeon Mall Hue | 550 | ||
If you have not received the Novelty when shopping at the store, please contact the store where you purchased directly for detailed support.
You can search for store contacts here.
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