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IMPORTANT UPDATE for E-Invoice issuance at UNIQLO Vietnam with new address update.　　

IMPORTANT UPDATE for E-Invoice issuance at UNIQLO Vietnam with order purchasing limit.

• At the self-payment counter: After completing payment, please bring your receipt to the cashier and ask for assistance in issuing the VAT invoice within 30 minutes after payment.
  ٭Important: For receipts issuing VAT invoice, if you make product exchange process, you will receive a negative invoice deduct the product that has been exchanged and you will need to issue VAT invoice for the new receipt (after exchange) to receive a positive invoice increase for the product that has been deducted.
  ٭Notice: Please fill correct invoice information and if the information is incorrect, UNIQLO will not be able to assist in adjusting the information on the invoice because UNIQLO has already shown the information you entered at the last step of the process issue VAT invoice.
   

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  Instructions for issuing E-Invoice (VAT) at UNIQLO stores for Business

  　　　

  Step 01: Please choose type of issue E-Invoice　　　

  
  Step 02: Please enter the name of your business that needs to issue E-Invoice
  
  Step 03: Please enter your business tax code
  
  Step 04: Please fill personal information of the person issuing E-Invoice
  
  Please enter buyer's phone number here
  
  Step 05: Please enter your correct email address because system will automatically send your VAT invoice to the email address you entered
  
  Step 06: Please enter your tax registered address 
  
  Step 07: On this step, you have completed issuing your VAT invoice and the screen will display the information you have entered
  

  　　　
  　　　
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  Instructions for issuing E-Invoice (VAT) at UNIQLO stores for Trade Union & Personal

  　　　

  Step 01: Please choose type of issue E-Invoice
  
  Step 02: Please enter Trade Union's name in this section or the buyer's full name for Individuals 
  
  Please enter buyer's phone number here
  
  Step 03: Please enter your correct email address because system will automatically send your VAT invoice to the email address you entered
  
  Step 04: Please enter your tax registered address 
  
  Step 05: On this step, you have completed issuing your VAT invoice and the screen will display the information you have entered
  

  　　　
  　　　
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  Issuing E-Invoice (VAT) at UNIQLO online purchases for Business

  　　　

   

  Before press “place order”, please tick on the box “Request for E-invoice” to issue your VAT invoice
  

  　　　
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  Issuing E-Invoice (VAT) at UNIQLO online purchases for Trade Union & Personal

  　　　

  For Trade Union customers when issuing online invoices: You need to go to your account profile and adjust your profile name and address information according to your union name and address, after that you can proceed to place order as normal without checking the box "Request for E-invoice" and after successful ordering, our system will automatically issue an E-invoice and send to your email address on your personal profile.
  
  For example: "When adjusting personal profile and you change first name to Trade Union and last name to ABCDE, the buyer on VAT invoice will be shown "Trade Union ABCDE"
  
  

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    Frequently Questions About E-Invoice (VAT)

    　　　

    Q1: What should I do if I do not issue VAT invoice within 30 minutes after payment?
    → In case you do not issue VAT invoice for your receipt after 30 minutes of payment, your VAT invoice will be blank and UNIQLO will not be able to support re-issuing the invoice as requested.
    Q2: I want UNIQLO to support for making VAT invoice adjustment notices
    → UNIQLO regrets to inform that from August 22, 2024 UNIQLO will stop making VAT invoice adjustment support service.
    Q3: Why do I receive a negative VAT invoice with a reduced product value?
    → When you  proceed product exchange for a receipt that has been issued VAT invoice, you will receive a invoice reduce the value of product you have exchanged, so you need to issue VAT invoice for the new receipt to receive an increased E-invoice for the reduced product.
    Q4: Why is my VAT invoice "missing words in business name, wrong business address, etc"
    → Our system will automatically issue your E-invoice according to the information that you have entered, so please be sure to enter accurate information to avoid errors when receive your VAT invoice.
    Q5: Why the cashier did not remind me to issue VAT invoice after making purchase or after I make product exchange?
    → The cashier will not be able to know if you need a VAT invoice and cannot check whether your receipt has already issued VAT invoice, so please ask the cashier if you need to issue VAT invoice or your receipt has already issued a VAT invoice when you make product exchange.
    Q6: I have issued VAT invoice before at your store so if I forget to issue a VAT invoice, will UNIQLO save the data and automatically issue an invoice for me?
    → UNIQLO regrets that currently our system will not save VAT invoice data and you will need to issue E- invoice for each purchase after payment.
    Q7: I need to cancel my VAT invoice and request UNIQLO to reissue this invoice for me
    → Unfortunately, UNIQLO will not be able to support cancel E-invoice and re-issue invoice as requested.
    
    The VAT invoice example will display information as shown below
    
    The negative VAT invoice example will display information as shown below
    

    　　　
    　　　
  If you need further assistance related to VAT invoice process, you can contact to our Customer Center.