Q. Beware of Emails, SMS, Websites pretending to be UNIQLO
UNIQLO Vietnam Official social media accounts
Please be aware that the official UNIQLO email and social media accounts are as follows:
Attentions
● If you receive a suspicious email, SMS, or SNS message, please refrain from the following actions.
・Access to the URL described in the email, SMS, or SNS message
・Open attachments
・Reply/answer questionnaires
・Reply to messages
・Forward messages
・Call to the phone number listed in the email, SMS, or SNS message
Also, please delete suspicious emails and messages, mark them as spam, block a sender account, etc.
● If you place an order through a Fake website, you may run into problems such as not receiving the product or receiving a counterfeit product. Please check the address displayed in your browser to see if you can access the UNIQLO official website. Please find the details below.
● If you find any suspicious website or e-mail, please contact us at [Contact Us] at the bottom of the page.
How to identify Fake websites, Fake emails, and Fake accounts
[Fake Website]
The correct address of the UNIQLO official website is [https://www.uniqlo.com/vn/vi/] contained.
Please note that the imitation sites have different domains such as [www.uniqlo●●●●●.com] and [www.●●●uniqlo.com].
Characteristics of counterfeit sites
- Contact phone number is not listed.
- The bank account name does not match the operating company.
- The contact address is a free email address.
- The prices of all products are extremely low.
[Email]
If you receive a suspicious email, please check the sender and see if it is from UNIQLO.
The email address sent from UNIQLO has domain as “@uniqlo.vn”.
Characteristics of counterfeit addresses
・In front of @, alphabets with no meaning are randomly listed.
Example) lhwiagfpsy@ml.store.uniqlo.com
Example) cbvrbisik@ml.store.uniqlo.com
・Different alphabets such as "uniqlo" to "unlqio" by quoting UNIQLO's domain as below.
E.g. ●●●●●●@unlqio.com
[SNS account]
Official accounts have the following verification badge next to the account name. Badges will not appear on fake accounts.
● UNIQLO official Instagram account
● UNIQLO official ZALO account
● UNIQLO official Facebook account
● UNIQLO official TIKTOK account
Please be aware that the official UNIQLO email and social media accounts are as follows:
- Facebook: Uniqlo Vietnam
- Instagram: @uniqlovnam
- Tiktok: @uniqlovn
- Zalo: UNIQLO Việt Nam
Attentions
● If you receive a suspicious email, SMS, or SNS message, please refrain from the following actions.
・Access to the URL described in the email, SMS, or SNS message
・Open attachments
・Reply/answer questionnaires
・Reply to messages
・Forward messages
・Call to the phone number listed in the email, SMS, or SNS message
Also, please delete suspicious emails and messages, mark them as spam, block a sender account, etc.
● If you place an order through a Fake website, you may run into problems such as not receiving the product or receiving a counterfeit product. Please check the address displayed in your browser to see if you can access the UNIQLO official website. Please find the details below.
● If you find any suspicious website or e-mail, please contact us at [Contact Us] at the bottom of the page.
How to identify Fake websites, Fake emails, and Fake accounts
[Fake Website]
The correct address of the UNIQLO official website is [https://www.uniqlo.com/vn/vi/] contained.
Please note that the imitation sites have different domains such as [www.uniqlo●●●●●.com] and [www.●●●uniqlo.com].
Characteristics of counterfeit sites
- Contact phone number is not listed.
- The bank account name does not match the operating company.
- The contact address is a free email address.
- The prices of all products are extremely low.
[Email]
If you receive a suspicious email, please check the sender and see if it is from UNIQLO.
The email address sent from UNIQLO has domain as “@uniqlo.vn”.
Characteristics of counterfeit addresses
・In front of @, alphabets with no meaning are randomly listed.
Example) lhwiagfpsy@ml.store.uniqlo.com
Example) cbvrbisik@ml.store.uniqlo.com
・Different alphabets such as "uniqlo" to "unlqio" by quoting UNIQLO's domain as below.
E.g. ●●●●●●@unlqio.com
[SNS account]
Official accounts have the following verification badge next to the account name. Badges will not appear on fake accounts.
● UNIQLO official Instagram account
● UNIQLO official ZALO account
● UNIQLO official Facebook account
● UNIQLO official TIKTOK account
Contact UNIQLO Vietnam
CHAT SUPPORT
* At this time, only our Chatbot is available. Live Chat is available on Mon-Sun, 9AM-6PM.
* Operating hours may change during Holidays/Tet. Details will be updated at announcements above.
* Operating hours may change during Holidays/Tet. Details will be updated at announcements above.
Email
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