1. UNIQLO
  2. UNIQLO Vietnam Customer Center
  3. Delivery & Lead Time
  4. Lead Time

Q. [Central Region] Get Your Order Faster With Ship From Store Delivery Service.


 
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    Can I order in the morning and have it delivered in the afternoon?

       

    Unfortunately, UNIQLO does not support same-day or other express delivery.

       
       
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    After place online order, can I come directly to UNIQLO store and take products that are available in store?

       

    Unfortunately, UNIQLO does not support this service yet. However, we have Click & Collect delivery method with free shipping fee that can support you to pick up your parcel at UNIQLO stores, please click here to refer shipping lead time for online order.

       
       
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    Why does the article show estimated delivery time from 1 day but after placing the order, I received a notification that the delivery time is longer than expected?

       

    Delivery time is from 1 day applied in case your order is delivered from our store UNIQLO AEON Mall Hue. If the product in your order is not enough quantity at the store or includes product with exclusive size XS or XXL, your order will be delivered from UNIQLO online warehouse in Binh Duong. Please click here to refer shipping lead time for online order.

       
       
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    If I miss the biker's call, will UNIQLO redeliver the order?

       

    Your order will be redelivered up to 03 times and will be returned to UNIQLO warehouse if all 03 delivery attempts fail. Therefore, if you need to change the recipient information on your order, please click here to contact Customer Center for the earliest support.

       
       
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    Why didn't I receive any coupon after completing my new membership registration?

       

    You can check your coupon at the “coupon” section in your membership account, if you do not see any coupon, please click here to contact Customer Center for the earliest support.

       
       
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    Notice about scammer or unusual parcels upon delivery service.

       

    Please click here to refer more details information

       
       
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