Care Guide - Down and PUFFTECH Product

Down 
- Uses natural feathers as the insulation layer.
- Lightweight, soft, and provides high warmth retention.
- Requires careful maintenance to preserve the loft of the feathers.
- Loft and thermal performance can be affected if exposed to moisture or washed incorrectly.

PUFFTECH
- Uses advanced synthetic fiber technology to simulate the structure of natural down.
- Lightweight, provides excellent warmth, and is easier to care for.
- Maintains thermal performance in high-moisture environments better than natural down.

Step 1: Check the care label
Always read the care label on the product carefully before washing. If the product is hand-wash only or cannot be washed at home, please strictly follow the instructions on the label. 

Step 2: Prepare the detergent solution
Dissolve laundry soap or neutral liquid detergent in lukewarm water (around 40°C or less) for washing. 

Step 3: Pre-treat stains
Dip a sponge or soft cloth into the detergent solution and gently dab the stained areas. Avoid rubbing harshly, as this can damage the fabric surface.

Step 4: Wash gently
Fold the product loosely and press it down into the water 20 to 30 times. Do not squeeze, twist, or scrub hard to avoid damaging the inner down feathers.

Step 5: Rinse thoroughly
Rinse multiple times with clean water until all soap suds are completely gone. Leftover detergent residue can cause yellow stains or alter the fabric texture.

Step 6: Remove excess water
Use a dry towel to absorb water or gently press the water out of the product. Do not wring or twist the garment.

Step 7: Dry
Hang the product on a sturdy hanger in a well-ventilated area away from direct sunlight. Ensure the product is completely dry before use or storage.

Step 8: Fluff the feathers
During the drying process, gently use your hands to fluff up any clumped feathers to help the product restore its natural loft.

Step 1: Check the care label
Always read the care label on the product carefully before washing. If the product is hand-wash only or cannot be washed at home, please strictly follow the instructions on the label.

Step 2: Prepare the detergent solution
Mix neutral liquid detergent with water according to the recommended ratio. For visible stains, you can use lukewarm water up to 40°C.

Step 3: Pre-treat stains
Dip a sponge or soft cloth into the detergent solution and gently dab the stained areas before washing.

Step 4: Wash by pressing gently
Fold the product loosely and press it down into the water 20 to 30 times. Avoid twisting or scrubbing to prevent flattening the inner padding.

Step 5: Rinse thoroughly
Rinse well with clean water until all soap suds are completely gone.

Step 6: Short spin (ONLY FOR PUFFTECH)
You can place the product in a laundry bag and use a short spin cycle to remove excess water.
*If you are not sure how to set up your washing machine's spin cycle, read the manual that came with your washing machine.

Step 7: Dry 
Hang the product on a sturdy hanger in a well-ventilated area away from direct sunlight. Ensure the product is completely dry before use or storage.

Step 8: Adjust the padding
Before the product is completely dry, gently use your hands to even out the inner padding if any clumping or shifting occurs.

Step 9: Continue drying until completely dry
Ensure the product is 100% dry before use or storage.

General Care
- Adjust the padding: If clumping occurs after washing, gently pat or massage the garment to evenly distribute the padding.
- Restore the loft: Hold both ends of the sleeves and shake gently to let air in, helping the jacket regain its fluffiness.

No. For thermal products, washing too frequently can affect the loft of the insulation layer. For small stains, you can spot-clean the specific area instead of washing the entire product.

If the product gets wet from rain or moisture, use a dry towel to absorb the water and hang it in a well-ventilated area until it is completely dry.

Gently pat and distribute the down to restore its loft. If you see feathers sticking out, never pull them out with force; instead, pull them back inside from the reverse side. Pulling them out will widen the gap, making it easier for more feathers to escape. Please note that this product is treated with a water-repellent finish of limited durability.

During the drying process, gently use your hands to fluff up and evenly distribute the inner down or padding. For PUFFTECH, you can gently pat or massage the clumped areas to make the padding more even.

The most common cause is that the product is not completely dry. Please ensure the product is hung in a well-ventilated area and is 100% dry before storage.

Please refer to the care label attached to each product. Some products may not be suitable for dry cleaning or home washing.Note: Care methods may vary depending on the product. In all cases, please prioritize following the specific care label attached to your garment.