1. UNIQLO Vietnam Customer Center
  2. Delivery​
  3. Announcement - System Maintenance Schedule

Announcement - System Maintenance Schedule

To enhance our services and provide a better shopping experience, UNIQLO Vietnam will conduct system maintenance on August 11, 2026 (Tuesday) and August 12, 2026 (Wednesday). As a result, services including Home Delivery, Click & Collect, Alteration Services, and Returns & Refunds will take longer to process compared to the previously announced estimated times
 
Delivery Services
During this period, some services may be affected as follows:
Delivery services [including Home Delivery and Click & Collect (Shipped from Warehouse)]: +2 days compared to the standard delivery lead time.
 
Returns and refund 
Return requests processed by UNIQLO Warehouse will take approximately 7 additional days to be completed.
 
Alteration Service

Alteration Services: For orders altered before August 5, delivery will take an additional 2 days beyond the original estimated time.

The online alteration service will be temporarily unavailable From 05 August 2026 and service will be stopped for 7 days.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding. We will make every effort to restore all services as soon as possible.

Thank you for shopping with UNIQLO Vietnam.
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