E-Invoice (VAT invoice) adjustment notice instruction.
UNIQLO curently supports customer with invoice adjustment with 2 methods:
Invoice Adjustment Notice in the following cases:
- Incorrect company name.
- Incorrect company address.
Invoice Adjustment Agreement in the following cases:
- The invoice was issued without billing information (billing details were not provided at the time of purchase).
- Incorrect tax identification number.
*Notes
Each invoice can only be adjusted once.
Please carefully review the updated information before submitting your request.
→ To request an adjustment to your invoice, please visit the following link: https://uniqlo-return.einvoice.com.vn/dieu-chinh-thong-tin
Please follow the instructions provided in the link above to request the adjustment.
Note:
- Receipt number = Reference number (top right corner of the e-invoice, please remove any spaces if present) Important Notes
- After completion, please wait 7-14 days; UNIQLO's accounting department will confirm and process the request.
- After the invoice is confirmed and adjusted, an adjustment notification will be sent to your registered email.
- If the adjusted information is still incorrect after the request has been submitted, please contact the Customer Center here for further assistance.
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Instructions, please click here!
Step 01: Visit this link and entered your receipt number or Ref No.
Step 02: Enter all the require information
Step 03: Review your e-invoice and click "Submit Buyer Information Adjustment Request"
Step 04: Select your e-invoice types (Business, Budget Unit, Personal/Foreigner/Trade Union)
Enter company Tax Code to retrieve invoicing information.
You can adjust both Company's name and Company's address.
After review your adjustment > Click "Sent request"
Step 05: All done! You will receive a confirmation email from UNIQLO, and your request will be processed within the next 7-14 working days.
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Instructions, please click here!
Step 01: Visit this link and entered your receipt number or Ref No.
Step 06: All done! You will receive a confirmation email from UNIQLO, and your request will be processed within the next 7-14 working days.
Step 02: Enter all the require information
Step 03: Review your e-invoice and click "Submit Buyer Information Adjustment Request"
Step 04: Select your e-invoice types (Business, Budget Unit, Personal/Foreigner/Trade Union)
Enter company Tax Code to retrieve invoicing information.
After retrieving the information, please check all fields and adjust them if needed. Then, click 'Submit Buyer Information Adjustment Request'
After review your adjustment > Click "Sent request"
Step 05: The 'Invoice Adjustment Agreement' pop-up will appear; please click 'Confirm sending request'.
After that, you can sign it with your digital signature. If you cannot sign it right away, you can download the Invoice Adjustment Agreement to sign later (either handwritten or electronic signature).
*For handwritten signatures: The Invoice Adjustment Agreement must be signed and stamped by the company representative.
Then, upload the document back to the system so that UNIQLO can proceed with your request.
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What should I do if I didn't receive the OTP via email or entered an incorrect email for the invoice?
For prompt assistance, please contact our Customer Service Center [here] to be supported as quickly as possible.
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Why doesn't the Invoice Adjustment Minute provided by UNIQLO show signatures from both parties?
Due to formatting compatibility limitations with files provided by customers, UNIQLO cannot sign directly on your uploaded document.
Instead, UNIQLO has issued a separate Invoice Adjustment Minute officially verified with our digital signature.
To complete your documentation, please combine your existing document with the one provided by UNIQLO for compliance purposes.
If you need further assistance related to VAT invoice process, you can contact to our Customer Center.
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