Q. Refund Method And Lead-Time For Online Orders
For online orders, in case customer returns item to Warehouse and gets approval for refund, please kindly check the details information below.
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Will I get shipping fee and coupon amount refunded?
Refund will cover for item's price and not include shipping fee or coupon value.
Refund amount = Total returned item price – Value of coupon (Coupon will not be re-issued) -
I do not receive the refund.
In case you do not receive the refund yet after the above lead-time, please kindly consider to contact your bank to confirm the refund transaction or contact our Customer Center to get proof of refund.
Contact UNIQLO Vietnam
CHAT SUPPORT
* At this time, only our Chatbot is available. Live Chat is available on Mon-Sun, 9AM-6PM.
* Operating hours may change during Holidays/Tet. Details will be updated at announcements above.
* Operating hours may change during Holidays/Tet. Details will be updated at announcements above.
Email
Our Customer Center team will get back to you within the next 24 hours submitted request.
Phone
(028) 4458 2423 (Alternative line, fee applied)
Customer Center Operating hours:
Monday - Sunday: 9A.M. - 6P.M.
Customer Center Operating hours:
Monday - Sunday: 9A.M. - 6P.M.
Phone
1800 888890
(028) 4458 2423 (Alternative line, fee applied)
Customer Center Operating hours:
Monday - Sunday: 9A.M. - 6P.M.
Customer Center Operating hours:
Monday - Sunday: 9A.M. - 6P.M.
