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Q. Product Sampling Programme

Product Sampling is our campaign that we will send free samples for customers who write product reviews on UNIQLO.COM that help us to improve our quality of LifeWear.

Product Sampling Programme is now launched on Friday 05th August 2022!

Who is eligible to get our product sampling? 
Any APP member who leaves a review from the beginning, will stand a chance to win a sample product in this Sampling Programme.

What product do I have to review?
Please leave reviews on website or app of Uniqlo Vietnam about products you have already purchased. 
This will help fellow customers make better purchase decisions based on your experience, and provide us with more insights for product improvement.

Please be noted that the product will be given as sample will be selected by Uniqlo Vietnam and will not be the same as products you reviewed.

How do I leave a review?
Go to your purchase history on the website or your APP, scroll to the product you would like to give feedback on, and click [WRITE A REVIEW].

For detailed instruction, please click here 

Which product will I get if I am selected?
Please be noted that we will select items to be given based on each campaign, and we will inform customers accordingly.

How would I be notified if I have been selected?
If you're selected, we will contact selected customers to inform and have your confirmation when we finalize the winners.

How do I collect my sample? 
We will deliver the item to your registered address, or issue a voucher so you can exchange for the sample product at our store.
Depends on each campaign, we will inform delivery method to selected customers.

Can I return or exchange the free sample for something of commensurate value?
We apologize that free sample cannot be returned or exchanged for another product or cash, in part or in full.

Can I leave a review for the free sample received via this programme?
Yes, after you receive the product, please share your review on our app/website.
In addition to web/ app reviews, depends on each campaign, we may send further survey to hear more from you, so in case you receive, please also complete our questionnaire.
Your voices will become our valuable insights to keep us creating innovative improvements of our products.

How often will this Sampling Programme run?
Frequency of this programme will be informed in accordance to our designated timeline of Uniqlo Vietnam.
Please keep placing your reviews of purchased products not to miss out any chances. Everytime we launch the campaign, we will announce to our customers.


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